You have the right to know exactly how your personal information is protected at Hai77. On this page, we clearly explain what data is collected, why it is collected, and how it is kept secure.
Data protection is not just a legal obligation for us — it is the foundation of trust.
The entire Hai77 platform is secured with 256-bit SSL/TLS encryption — the same technology used in the banking sector. No one can intercept your password or payment details in transit.
Hai77 never sells your personal data to advertisers or other companies. Your information is used solely to provide our services.
You can request to view, correct, or delete your stored information at any time. Hai77 is required to respond within 30 days.
You can unsubscribe at any time if you no longer wish to receive promotional emails or SMS. Marketing communications can be stopped with a single click.
All Hai77 data is stored in internationally certified, secure data centers. Regular security audits are conducted.
Hai77's privacy policy is intentionally written in plain, straightforward language. There's nothing hidden in complex legal jargon – everything is stated clearly.
This Privacy Policy applies to all members and visitors of the Hai77 website and app. By using Hai77, you are considered to have agreed to this policy.
Hai77 collects your personal information because it is necessary to provide our services. We are committed to keeping your data secure and ensuring it is never used for any unnecessary purpose.
Hai77 collects different types of information depending on the situation. The details are outlined below:
Information collected at registration:
Information collected during KYC verification:
Automatically Collected Information:
Please Note: Hai77 will never ask for your mPIN, bKash PIN, or bank password directly. Any request for this information is a scam.
Hai77 uses your data only for specific, defined purposes. Collecting or using information unnecessarily goes against our policy.
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Information | Account management, support | Contractual Requirements |
| Identity Documents | KYC verification, age confirmation | Legal Obligations |
| Payment Information | Transaction Processing | Contractual Requirements |
| Gaming Activity Log | Fraud prevention, support | Legitimate Interest |
| Email & Mobile | Promotional communications (where consent has been given) | Consent |
| IP & Device Information | Security & Fraud Detection | Legitimate Interest |
Hai77 never sells or transfers your personal information to third parties for advertising purposes.
Hai77 only shares your information in the following circumstances:
Never Shared: Your information is never shared with advertising companies, data brokers, or any third party for commercial purposes.
The Hai77 website uses cookies. Cookies are small text files stored in your browser that help improve site functionality and make your experience smoother.
Types of cookies Hai77 uses:
You can manage cookies through your browser settings. However, disabling essential cookies may cause parts of the site to stop working.
Cookie transparency: Hai77 does not use tracking cookies to monitor your web browsing habits. Cookies are strictly limited to Hai77's own platform.
Hai77 does not retain data beyond the time it is needed. Different types of data are kept for different durations:
Once the retention period expires, data is permanently deleted or anonymised so that it can no longer be linked to any individual.
Hai77 gives you full control over your personal information. You have the rights listed below — to exercise any of them, simply send us an email.
Hai77 does not provide services to anyone under the age of 18, nor does it collect their information. Age verification is mandatory at the point of registration.
If we become aware that data from a minor has been collected for any reason, Hai77 will immediately close that account and delete all associated information.
If you believe a minor in your household is using Hai77, please contact us at support@hai77.xyz and we will take prompt action.
A Note to Parents: Use parental control software on your device. Keep your hai77 login credentials out of reach of children.
Hai77 uses certain third-party software to deliver gaming services on the platform. These providers operate under their own privacy policies and are bound by data protection agreements with Hai77.
Hai77's primary third-party partners are:
Hai77 is not responsible for the privacy practices of any third-party websites that may be linked from our site.
Hai77 has implemented both technical and organizational measures to safeguard your data:
Technical safeguards:
Organisational Security:
In the event of a security breach, Hai77 will notify affected members by email within 72 hours and provide guidance on the necessary steps to take.
Hai77 may update this privacy policy from time to time, due to service improvements, legal changes, or technological developments.
If significant changes are made, Hai77 will:
Continued use of Hai77 after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.
Contact Us: For any questions or concerns about this privacy policy, email us at support@hai77.xyz. We're always happy to respond.
Hai77 upholds these rights — you are free to exercise any of them at any time.
You can request a complete list of all personal information Hai77 holds about you.
If any of your information is incorrect or outdated, you can request a correction. Hai77 will update it within 14 days.
After closing your account, you may request deletion of your data — beyond what is required to be retained by law.
You may object to your information being used for specific purposes, particularly for marketing.
You may request an export of your data in a standard format (CSV/JSON).
If the accuracy of your data is in dispute, you can request that processing be restricted until the investigation is complete.
To exercise your rights: Email us at support@hai77.xyz and clearly state which right you wish to exercise. hai77 will respond in writing within 30 days. Some information may be requested to verify your identity.
Hai77 servers are located in internationally recognized data centers with round-the-clock physical security and monitoring. Daily data backups are taken and stored across multiple locations to prevent data loss in the event of any incident.
Hai77's development team conducts regular security testing, and any newly discovered vulnerabilities are patched immediately. Security researchers are welcome to report any vulnerabilities they find.
Hai77 employees must go through a specific authorization process before accessing any member data. Every access is logged and reviewed regularly. Any employee who accesses member information for personal reasons will be subject to disciplinary action.
Privacy and data protection are given top priority in the onboarding training for all new employees. Every employee is required to sign a confidentiality agreement.
No matter how robust Hai77's security measures are, your own vigilance is just as important. A few simple steps can go a long way in keeping your account safe.
If anyone claims to be from Hai77 and asks for your password or OTP over the phone, it is without question a scam — report it immediately at support@hai77.xyz.
Hai77 may send messages to your registered email and mobile number about new promotions, bonus offers, and updates. However, this is entirely subject to your preference.
To stop receiving marketing messages, click the "Unsubscribe" link at the bottom of any email or contact our support team. You'll be unsubscribed within 24 hours. Transactional messages (such as deposit confirmations) cannot be turned off as they are part of our service.
Frequently asked questions when reading the Privacy Policy.
Hai77's privacy policy is transparent and member-friendly. We are committed to keeping your data secure while delivering the best gaming experience.